TERMS AND CONDITIONS OF SERVICE

1. General provisions
   1.1. These Rules are a public offer of the online store https://thealopeciabook.com/ (hereinafter referred to as the “Store”), located on the website https://thealopeciabook.com/ Using the site and placing an order means the Buyer's full and unconditional agreement with these terms.
   1.2. The store reserves the right to make changes to the Rules at any time without prior notice. Changes come into force from the moment they are posted on the website.
2. Ordering
   2.1. The order is placed by filling out a special form on the website. The buyer undertakes to provide accurate information (full name, contact details, delivery address, etc.).
   2.2. After successfully placing an order, a confirmation will be sent to the specified email address, containing order details and information about further steps.
3. Terms of sale and service
   3.1. Goods and services presented on the site are available for order in accordance with the conditions specified in these Rules.
   3.2. The term for providing services or delivering goods is determined for each individual order and is indicated during the order process.
   3.3. The cost of goods/services, as well as delivery terms (time, cost) are indicated on the website and are subject to change depending on the selected delivery method.
4. Payment methods
   4.1. Payment for the order is made using the following methods:
   • Online payment (bank card or payment system)
   • Bank transfer
   • 4.2. The buyer independently chooses the most convenient payment method when placing an order.
     4.3. All payments are made in the currency indicated on the website, using the current exchange rates (if necessary).
5. Delivery terms
   5.1. Delivery is made to the address specified by the Buyer when placing the order.
   5.2. The delivery time depends on the selected method and delivery location. Information about delivery times is indicated on the website when placing an order.
   5.3. The delivery cost is calculated automatically when placing an order or can be specified separately for each region.
   5.4. The store is not responsible for delays caused by circumstances beyond its control (for example, weather conditions or actions of transport services).
6. Liability and warranties
   6.1. The store guarantees that the goods/services correspond to the description posted on the website.
   6.2. In case of detection of deficiencies or inconsistencies, the Buyer has the right to contact the support service to resolve the situation.
   6.3. The warranty period for goods is established in accordance with applicable law or the conditions specified by the manufacturer.
7. Order cancellation and product return
   7.1. The buyer has the right to cancel the order before it is shipped without incurring additional charges.
   7.2. The return of goods is carried out in accordance with the legislation of Ukraine. The returned goods must be kept in their original form, with original packaging and labels.
   7.3. In the event of a refund, the amount is returned to the Buyer's account within the time limits established by law.
8. Intellectual property
   8.1. All materials posted on the site, including text, graphics, logos and other elements, are the property of the Store and are protected by copyright law.
   8.2. It is prohibited to copy, distribute or use the materials of the site without the written permission of the Store.
9. Privacy and data protection
   9.1. Personal data provided by the Buyer when placing an order is used exclusively to fulfill the order and improve the quality of service.
   9.2. The Store does not transfer personal data to third parties without the consent of the Buyer, except for cases provided for by the current legislation of Ukraine.
10. Dispute resolution
    10.1. All disputes and disagreements arising in connection with the implementation of these Rules shall be resolved through negotiations between the parties.
    10.2. In the event of failure to reach an agreement, the dispute shall be referred to the relevant court in accordance with the current legislation of Ukraine.
11. Contact information
    11.1. For all questions related to the Rules, Buyers can contact the following contact details:
    • E-mail: mnovosilskaclinic@gmail.com
    • Phone: +38 067 873 40 66
12. Final provisions
    12.1. If any provision of these Rules is declared invalid or unenforceable, this shall not affect the validity of the other provisions.
    12.2. Continuing to use the site after changes to the Rules mean that the Buyer accepts the updated terms.